Shipping Policy
Orders within Austria and selected EU countries ship free.
All shipments are tracked. International rates are calculated at checkout.
- Austria: 3-5 working days
- Rest of Europe: 4-7 working days
- International orders: 6-10 working days
Every item is pre-made and shipping starts immediately after your order is processed. If you have any issues with your order email us at support@erf.xyz and we will be there to help you.
Returns
You have 14 days from the delivery date to request a return by emailing support@erf.xyz.
Items must be unused and in original condition. Return shipping costs are covered by the customer unless the item is defective or incorrect.